Service Engineer (English)

• Recruitment deadline: Jun 1st 2026. Earlier is better
• Handling service admin works: Handling Technical report, machine troubleshooting, failure analysis, Warranty claim, Field campaigns.
• Products information gathering, sorting, analyzing (Including Customer requirement, actual machine usage, machine failures info, customer’s compaints).
• Activities to improve DB service operation (increase service sales and profitability).

Recruitment Dept.: Product support 

Report to Japanese Manager 

Employees number: 12. Dept. size: Japanese 2, Vietnamese 3

Reason for hiring: Adding manpower

Interview process: 2 rounds

• Bonus: 1 month fixed bonus
• Review: Once a year
• Working hour: 8AM – 5PM from Mon to Fri
• Overtime work: For the labor law
• Overtime pay: For the labor law
• Anual leave: Follow the law
• Holiday: Follow the law
• Insurance: Follow the law
• Travel allowance base on company policy
• Married bonus base on company policy
• Work location: Base in Hanoi, Able to go business trip to province with benefit as company policy. In the first year frequent business trip to CAM PHA QUANG NINH

• University graduate, techincal background
• Male, from 30 to 45
• At least 5 years experiences with construction machinery or machanical and electrical engineering
• English: daily communication speaking and email writing in works, read & understand Product Manual in English
• Knowledge and exprience on Construction machinery are prefferable
• Energetic, outgoing personality, teamwork skills